CUSTOMER SUPPORT

Audrey Eymard, E-Commerce Director, Havas Voyages, Carlson Wagonlit Travel Group

“We’ve been using the solution for several years now, and are impressed by its knowledgeable and reliable consulting and support teams.”

Audrey Eymard, E-Commerce Director, Havas Voyages, Carlson Wagonlit Travel Group

24/7 Support

However varied your use of our solutions, you rely on them to do business. For this reason, our customer support team is committed to providing you with the best possible assistance, tools and resources, so that any issues you might encounter are resolved to your satisfaction.

What you get

  • A dedicated team with local presence (5 languages offered)
  • Mission-critical incidents remediated in a timely fashion
  • Transparent processes and a shared view of anomaly resolution online
  • Ability to liaise with Consulting and Engineering resources to facilitate longer consultancy projects and to promote your enhancement requests.
24/7 Support